Please answer those questions that are relevant to you. All questionnaires completed by September 12th will qualify for entry into a prize draw to win one of two £50 prizes To ensure that your responses are incorporated quickly,  please complete online by September 12th at www.ruralcc.org.uk/ruralcommunitycouncilevaluation Alternatively please return the completed form by 29th August in the enclosed envelope to                                Freepost RRRX-JKAK-TYZK Rural Community Council 133 Loughborough Road Leicester LE4 5LQ   Q1 Which of the following services are you aware of being provided by the Rural Community Council (Leicestershire & Rutland) ?   Yes   No   Village Halls service     Playing Fields advice service     Community Engagement (Parish Plan /appraisal /consultation)     Funding information service     Grant schemes e.g. Local Network fund, New year grant fund, business grants     Rural Stress project     Rutland Community Spirit     Suicide awareness training seminars     Training and information seminars     General advice and support for rural communities.     Competitions   Q2 Which of the following publications/ communications are you aware of that are provided by the Rural Community Council (Leicestershire & Rutland) ?   Yes   No   Village Voice     Diary of Village events     Village Halls Newsletter     RCC weekly bulletin     RCC website (www.ruralcc.org.uk)   Q3 Which of the following services at Community House are you aware of?   Yes   No   Community resource room with internet access     Community house meeting rooms and conference facilities     Photocopying, binding and laminating facilitites   Q4 Have you been in contact with the RCC in the past 18 months?   Yes No Not aware of any of the services or facilities of the Rural Community Council Q5 Please indicate the quality of service received from the Rural Community Council for each of the elements used.   Excellent   Good   Average   Fair   Poor   Village Halls service           Playing Fields advice service           Playing Fields advice service           Community Engagement (Parish Plan /appraisal /consultation)           Funding information service           Grant schemes e.g. Community roots, Local Network fund, New year grant fund, business grants           Rural stress project           Rutland Community Spirit           Suicide awareness training seminars           Training and information seminars           General advice and support for rural communities.           Competitions           Village Voice           Diary of Village Events           Village Halls newsletter           RCC weekly bulletin           RCC website (www.ruralcc.org.uk)           Community resource room with internet access           Community House(133 Loughborough Road) meeting rooms and conference facilities           Photocopying, binding and laminating facilitites           If none used please say why Q6 If you answered 'fair' or 'poor' to any of the above please say why Q7 Please comment on the friendliness of any staff with whom you have been involved at the Rural Community Council   Extremely friendly Very Friendly Friendly Not very friendly Very unfriendly No contact with any staff Q8 If you said not very friendly or very unfriendly please state why. Q9 Please say how easy you have found it to contact staff at the RCC   Extremely easy Quite easy Acceptable Difficult Very difficult Not tried to contact Q10 If you said difficult or very difficult  please state why. Q11 Please comment on the effectiveness of staff with whom you have been involved at the Rural Community Council   Very effiective Quite effiective Effective Not very effective Ineffiective No contact with staff Q12 If you said not very effective or ineffective  please state why. Q13 Overall how would you rate the services of the Rural Community Council?   Excellent Good Average Fair Poor Very poor No contact with staff Q14 If you said poor or very poor. How do you think that the Rural Community Council could have helped you more effectively? Community Engagement Project Q15 If you were helped with a Parish Plan or other consultation project what was the quality of information and help that you were given?   Excellent Good Average Poor Very poor No contact   Other please write in Q16 Do you feel that your community benefitted?   Yes No Too early to say Q17 How do you regard the Parish Plan process?   Influencing authorities Representative of the community A benefit to the community Lengthy Helping to achieve community cohesion Little use to the community   Other please write in Q18 How do you think the Parish Plan process could be improved? Q19 How do you think that the Rural Community Council could become more involved with assisting communities on advice and initiatives to reduce carbon emissions? Communications and Media Q20 The Rural Community Council recently started producing a weekly emailed bulletin   Yes   No   Do you receive a copy?     If not would you like to receive a copy?     Do you find the bulletin interesting?     Would you like to contribute items for the bulletin?   Q21 How frequently should the bulletin be produced?   Weekly Fortnightly Monthly Q22 How could the bulletin be improved? Q23 Have you read Village Voice in the past 18 months?   Yes No Q24 What is your opinion of Village Voice?   Informative Interesting Useful Appealing to young people Appealing to all ages Good layout and format Topical Have never seen it Outdated Boring   Other (please state) Q25 Village Voice is produced quarterly in full colour in glossy format. Now that the weekly bulletin is produced,  given the cost involved, would you be happy to receive Village Voice less often? Please choose one option.   Twice per year Three times per year As the current schedule 4 times per year Q26 In relation to increasing costs should Village Voice be produced in?   Full colour Part colour Black and white Q27 What is most important to you about the magazine?   Content Format Q28 Have you seen the Rural Community Council website www.ruralcc.org.uk?   Yes No Q29 Do you find the website   Informative Useful Easy to negotiate Clear and easy to read Complicated Have never seen it Q30 What additional information would you find useful on the website? Q31 Are you aware of the Yuletide social event held by the Rural Community Council?   Yes No Q32 Would you like your name to be included on the database to receive invitations to any of the following ?   Yuletide event Village Halls seminars Communiity engagement events Climate change events

Village Halls Service Q33 Village Halls service delivered by the RCC   Yes   No   Have you heard about the Village Halls service?     Is your Village Hall management committe in membership?     Have you participated in the training run by the RCC for management committees?     Would you attend an annual seminar to allow management committees to see new initiatives and give them a chance to network together?   Q34 With the publication of the RCC weekly bulletin and the additional costs of producing a Village Hall newsletter Would you be happy  for the 6 monthly Village Hall newsletter to be discontinued and relevant information placed in the weekly bulletin? Yes   No Q35 If you represent a Village Hall Mangement Committee and you do not use the RCC Village Halls service please say why. Playing Fields Service Q36 Playing Fields Service delivered by the RCC   Yes   No   Have you heard about the RCC Playing Fields Service?     Is your playing fields  management committe in membership?     Have you participated in the training, run by the RCC,  for management committees?     Would you attend an annual seminar to allow management committees to see new initiatives and give them a chance to network together?   Q37 If you represent a Playing Field  Management Committee and you do not use the Rural Community Council Playing Field Service please say why. Funding Information Service Q38 Have you used the Funding Information service provided by the RCC?   Yes No Have not heard of it Q39 Have you used the RCC Funding Information pack ?   Yes No Didn't know the RCC produced one Q40 Have you attended a funding training event?   Yes No Q41 Was the training useful?   Yes No Q42 If you did not find it useful please state why Q43 The RCC produces a funding information pack which is updated anually, should this:-   Continue to be produced in paper format? Be replaced with a web based product? Q44 Have you attended a Rural Community Council  Funding Fair?   Yes No Have never heard of them Q45 Did it live up to your expectations?   Yes No Q46 If it did not meet your expectations please say why Marketing and Promotion Q47 How well do you think the RCC promotes itself ?   Extremely well Very well Averagely Poorly Very poorly Q48 How do you think that the RCC could promote itself better? Q49 Would you like more information about any of the RCC projects ?   Yes No Q50 If yes - what other information would you like? Q51 What is your preferred communication method?   Letter email Website Village Voice Telephone Weekly Bulletin Q52 Have you heard of 'friends of the RCC' and the benefits of becoming a 'friend'?   Yes I am already a friend No I would like to learn more Yes but I am not interested Relationship with Funders Q53 The RCC is funded by a range of organisations. County and District Councils, National lottery, Sub Regional Strategic Partnerships's   Yes   No   Does the RCC understand the needs of its funders?     Do the funders understand the needs of the community?     Do the funders understand the needs of the RCC?   Relationships with other Voluntary Sector Organisations Q54 There are a number of other Voluntary Sector and Infrastructure Organisations operating in Leicestershire & Rutland   Yes   No   Does the RCC work effectively with other Voluntary sector organisations?     Does the RCC understand the roles of other voluntary sector organisations?     Do other VCS organisations understand the role of the RCC?   Q55 How could the RCC work better with other Voluntary Sector Organisations? Q56 Overall how would you rate the services of the Rural Community Council?   Excellent Good Average Fair Poor Very Poor No contact with RCC Q57 If you answered 'poor' or 'very poor' please say why General Q58 What is your overall impression of The Rural Community Council as an organisation? Please tick all that apply.   Yes   No   Knowledgeable on rural issues     Efficient     Up to date with current issues and legislation     A good source of information on rural issues     Out of touch     Helpful     Considering the needs of all ages     Responsive     Vibrant     Good value for Money     Representational     Independent     Overstretched     Other     Please say what Q59 Which aspect of the Rural Community Council work have you found most useful and why? Q60 How do you feel as a result of your contact with the Rural Community Council?   Confident Enthused Motivated Frustrated Disappointed Better informed No different Have never contacted the Rural Community Council Q61 Which if any areas of work that the Rural Community Council does not cover do you think that the they  should include in their projects? Q62 Which of the following groups do you represent?   Parish Council Village Hall Committee Playing Field Committee Parish Plan Group Trustee Service Provider/Partner organisation Individual Local business District or County Councillor Other community group Voluntary or Community Sector Organisation Befriender Q63 To which of these age groups do you belong?   Under 18 18 - 25 26 -35 36 - 45 46 - 55 56 - 65 66 - 75 76 Contact Details (optional) Please leave your contact details if you would like to be included in the prize draw or if any of your responses require a reply. Q64 Contact details   Name   Address   Telephone   Email Q65 Nominated group for potential receipt of prize Name  and address